Frequently Asked Questions

  • Yes! Every IZZEDIN bag is handcrafted to order in the USA.

    No mass production — just artistry, intention, and carefully sourced materials.

  • Please allow 2–3 weeks for production before shipping. Each bag is made to order, and quality takes time.

    Need it sooner?
    Email us at diane@izzedin.style, and we’ll do our best to make it happen.

  • Not at this time. We currently ship only within the United States.

Ordering and Production

  • Absolutely! IZZEDIN is all about personal expression.

    Customization Methods:

    1. Fringe Placement
    (available on website)

    Most bags offer fringe placement options right on the product page:

    • Zipper Fringe: subtle movement

    • Bottom Fringe: bold, dramatic sway

    2. Minor Tweaks
    (email required)

    Want to switch the strap? Adjust colors? Add a little something extra? We love that.

    Email us at diane@izzedin.style with your idea, and we’ll confirm what’s possible.

    Note: Minor tweaks may require an upcharge depending on materials.

    3. Full Custom
    (email required)

    For the daring, the dreamers, and the ones who want something truly one-of-a-kind.

    Design a fully custom bag with IZZEDIN.
    Choose the leather, colors, hardware, interior lining, fringe style… everything.

    Email us at diane@izzedin.style to schedule a design consultation.

    Note: Pricing will vary depending on the materials and level of customization.

  • Email us at diane@izzedin.style with your idea or inspiration. Diane will guide you through the process from concept to creation.

Customization

  • Any way you want. Every bag is designed to be worn crossbody, as a shoulder bag, or around the waist.

  • IZZEDIN uses premium leathers such as lambskin, suede, cowhide, specialty metallics, and custom textures.

    Hardware is RiRi, considered the highest quality in the industry.

    • Keep away from oils, perfumes, and moisture

    • Spot-clean with a soft cloth

    • Store in our silk dust bag when not in use

    • Avoid prolonged direct sunlight

    • Your bag will age beautifully with proper care

  • IZZEDIN pieces are crafted with longevity in mind — designed to age beautifully and develop character over time. While we do not offer a formal warranty, many signs of wear can be thoughtfully restored.

    If your bag needs attention — whether it’s fringe, hardware, or stitching — email us at diane@izzedin.style with photos and details. We’ll review the piece and let you know what’s possible.

  • Some are hand-applied treatments, while others are specialty printed leathers. Each product description explains the exact material.

Product Details and Use

  • Because each bag is made to order, we cannot accept returns. However, if your item arrives damaged or defective, we offer repair or exchange options.

    Please email us within 7 days of delivery.

  • If your order arrives damaged or defective, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can assess and resolve it quickly.

    Depending on the situation, we may offer a repair, replacement, or exchange.

Returns & Exchanges